ABOUT
REACHOUT TECHNOLOGY
Trusted Cybersecurity and Managed IT Support for SMBs
We are a cybersecurity-first managed service provider headquartered in Chicago and serving clients across the United States. From law firms to healthcare providers, we deliver structured IT systems that protect your operations, pass audits, and earn trust.
LEADERSHIP
ReachOut isn’t just another IT company in Chicago. We’re a team of people who stay in the room when it gets hard. We solve real business risk with structured IT support, cybersecurity protection, and helpdesk services that don’t disappear.
Kevin Harrington
Board of Directors
Original Shark from ABC's Shark Tank. He has launched more than 20 companies to over $100 million in revenue each and has been instrumental in creating more than $15 billion in market value. Kevin contributes deep experience in brand-building, go-to-market strategy, and investor alignment.
David Meltzer
Board of Directors
Chairman of the Napoleon Hill Foundation Institute and legendary Sports Exexutive from the agency that inspired the film Jerry Maguire. David contributes to governance, strategy, and visibility, bringing both media fluency and seasoned executive judgment.
Kingsley Charles
Board of Directors
Consulted for dozens of start-ups and established operators with revenues scaling up to $200 million. His background in both entrepreneurial and corporate environments supports the Company’s focus on building scalable, profitable businesses with durable value.
Rick Jordan
Founder | CEO | Thought Leader
Rick Jordan is more than a founder. He is the architect behind ReachOut’s entire operating standard. His career began in tech trenches and rose through public stages. He managed complex system failures. He led high-performance teams. He advised on national security policy. He testified before Congress.
He took a cybersecurity-first MSP public. His voice is recognized at Nasdaq. He has spoken at West Point and Harvard Club. Every ReachOut system reflects what he learned from cleaning up failed vendors, broken promises, and audit collapses.
Rick created ReachOut to prove that licensed and structured IT can work at scale. His presence builds trust. His systems hold. His leadership is the reason clients stay.
He also hosts the ALL IN With Rick Jordan Podcast, where he dives deep into entrepreneurship, leadership, and growth. The show features candid conversations with business leaders and innovators, offering insight into what it really takes to scale with integrity. Each episode reflects his commitment to transparency, personal responsibility, and performance that lasts.
Our Mission
To end reactive IT by designing protection-first infrastructure that holds under pressure and led by people who take responsibility.
ReachOut & Rick Jordan star in the
documentary film, Cyber Crime
Cyber Crime is a documentary film about a growing plague in our expanding digital world. Billions of dollars a year are stolen or lost as a result. It destroys businesses and even lives. Are you the next victim? Join us on a journey, visiting with 10 of our nation's leading experts in Cybersecurity as they explore the world of cyber crime and how you can avoid becoming a victim.