“You guys alerted me of an issue and addressed it all in the span of about seven minutes. Not too shabby!”
Chicago Computer Network Support Specialists
Maximize your connectivity with our reliable computer network support.
Resolve 90% of issues in under 10 minutes. Proactive network support and 24/7 monitoring.
Eliminate hidden risks. Cybersecurity-first solutions that protect your data before threats disrupt operations.
Maintain uptime. AI-augmented technologies and maintenance that keep your systems fast and reliable.
Avoid compliance issues, simplify audits. Safeguard sensitive information with personalized support.
Get real outcomes, not new tools. We focus on delivering results, not creating complexity that masks inefficiency.
Secure, Safeguard, and Scale Better with Network Support in Chicago, IL
Why Clients Trust Our Network Services Company
Keep your business connected and secure by working with a team trusted across Illinois.
Bob Golden
Dowd and Dowd
“Always a quick response from your team. ReachOut follows up quickly and stays on top of issues until they are completely resolved. Great job!”
Maureen Rubino
Goldberg & Schulkin Law Offices
“I have dealt with ReachOut for the past few years & have had nothing but successes. They always maintain professionalism in their field of work.”
Chris Shields
Navitas Capital
“ReachOut is on top of the newest technology and communicates this information to my team. I would highly recommend ReachOut IT to other firms.”
Mark McNabola
McNabola Law Group
“Jorel was maybe too fast and gave me no excuse for getting back to work :). Wonderful as always!”
Marijo Kleinfelder
Kids Can Do
“Mel was great. She knew the urgency and understood that we had had issues with this client previously and worked with me to provide all the info to be proactive and inform them of their errors and how to prevent in the future. Great job! Thank you!”
Jamie Burgeson
Creative Colors Intl
“I know that if I have a problem and call that the problem will be completely resolved. I enjoy speaking to Jovy to get my problems resolved. She is very patient and kind with me especially since I seem to get confused with the processes involved with the computer”
Sandy
McNabola Law Group
About ReachOut’s Network Support
ReachOut keeps your systems fast, protected, and stable, so your business never slows down.
Security-led network support, built by Rick Jordan, featured on Bloomberg, Fox, and Nasdaq for real-world cybersecurity expertise.
Featured On
HOW WE HELP
How Our Network Support Keeps You Productive
Faster Issue Resolution
80% of issues fixed on first contact, so your team stays productive, without delays or repeat disruptions.
Security-First Protection
Support starts with security. Networks stay locked down, data protected, and compliance made easy, even in regulated industries.
Predictable, Flat-Rate Support
Stable, all-in pricing. No hidden fees, no surprise bills, just full network support and maintenance, every month.
Smarter IT Network Support Designed for Modern Teams
Resolve problems quickly and carefully with network support specialists who understand your IT and speak your language.
Proactive Network Support
Keeps your systems secure, stable, and optimized before problems disrupt your business with our proactive network support.
Backed by a security-first approach, we monitor, maintain, and strengthen your network to eliminate recurring issues.
You’ll gain peace of mind knowing issues are resolved fast, often before you even notice them. Here’s what you can expect:
- 24/7 monitoring that detects and addresses issues before they cause downtime
- AI-augmented maintenance to optimize performance and prevent recurring disruptions
- Security-first protection that safeguards data and simplifies compliance
Network Security Services
Your business can’t afford a breach that costs an average of $4.88 million
That’s why we start with security, protecting every layer of your network so you can work without fear of disruption.
Our team monitors, detects, and stops threats before they impact your operations, keeping compliance simple and your data safe.
Here’s how we protect your business:
- Advanced threat detection that blocks attacks before they disrupt your team
- Built-in compliance support so audits are easier and less stressful
- Zero-Trust security measures that protect every user, device, and connection
24/7 Network Monitoring
A recent study showed that 80% of companies face unseen risks and network issues that put productivity and security at risk
We don’t wait for those problems to slow you down. With our round-the-clock monitoring, we detect and resolve issues before they disrupt your work.
This keeps your systems secure, stable, and performing at their best. Here’s what you gain with our monitoring:
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- Real-time monitoring that spots and fixes issues before they become problems
- Immediate response to minimize downtime and keep your team productive
- Performance insights that help you stay ahead of future risks
Cloud Network Support
Shifting to the cloud shouldn’t create complexity or new risks for your team.
We deliver seamless networking support for cloud computing that keeps your systems connected, secure, and optimized for performance.
From integration to ongoing maintenance, we make sure your cloud environment works as hard as you do. Here’s how we keep your cloud running smoothly:
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- Scalable solutions that grow with your business needs
- Secure cloud connectivity that protects data without slowing workflows
- Proactive monitoring to prevent disruptions across hybrid or full-cloud setups
Custom Network Design
Your network should be built around how your business works, not forced into a generic setup.
We design and deploy custom network solutions that improve performance, strengthen security, and support future growth without unnecessary complexity.
Every design is built to fit your needs today while preparing for what’s next. Here’s what you can expect:
- Scalable design that adapts as your business evolves
- Security-first architecture that safeguards data from day one
- Tailored infrastructure that aligns with your team’s workflow and goals
Awards & Certifications
What Makes Us a Trusted Source for IT Network Support
15 Years
Providing network support services for local businesses
90%+
Of network support issues get resolved on the first call
6,000+
End users depend on our network support specialists
Improve Resilience with Our Computer Network Support
Security-first network systems deliver resilience, reliability, and results that are proven, not promised.
Protection starts on day one. Compliance with HIPAA, NIST, and CMMC is built in, never an afterthought.
A dedicated Network Operations Center keeps businesses connected and secure, 24/7.
Performance is guaranteed: if metrics don’t improve in the first month, the first month is free.
Every layer, from network support to ongoing maintenance, keeps teams secure, compliant, and future-ready.
ReachOut IT
Digital Intelligence Network Support in Chicago
- 73 W Monroe St Suite 607, Chicago, IL 60603, United States
Ditch Outdated Hardware. Get a Free Upgrade
Still using old gear? Switch to ReachOut. Get business-grade replacements—firewalls, laptops, switches—installed, guaranteed, and on us.
Discover Our Other Services in Chicago, IL
Keep your business running with our complete range of dependable services.
Frequently Asked Questions
How quickly can you respond to IT network support issues?
We answer calls in under 60 seconds, and most tickets we receive are handled in less than 15 minutes. With our dedicated Network Operations Center and FastTrack escalation, you’ll never wait in ticket queues or deal with dispatch delays.
Our network support services are designed to resolve problems fast so your team can stay focused on what matters most.
Do your network support services include hardware upgrades?
Yes. When you partner with us, we replace aging hardware like firewalls, switches, and laptops at no added cost. Our computer network support specialists handle the deployment and configuration so everything works seamlessly.
It’s part of our promise to eliminate friction and keep your business running on reliable, business-grade equipment without surprise expenses.
How do you keep network support secure for regulated industries?
We build compliance into every layer of IT network support. Whether you need HIPAA, NIST, or CMMC readiness, we simplify the process with built-in safeguards.
From tenant lockdowns to secure backups, we ensure your systems meet regulatory demands without adding complexity. Our approach makes audits easier, keeps contracts moving, and protects sensitive data.
Can your computer network support scale as my business grows?
Absolutely. Our network support and maintenance is designed to adapt with you. Whether you’re adding remote teams, expanding locations, or shifting to hybrid cloud setups, we scale your infrastructure without disruption.
We use AI-augmented tools to optimize performance while our technicians ensure every new layer remains secure and efficient as your business evolves.
What makes your IT network support different from other providers?
We don’t just react to issues. We fix the root cause so they don’t return. Our network support services are cybersecurity-first, fully monitored, and delivered by Level 2 technicians from day one.
Plus, we back everything with a performance guarantee: if your metrics don’t improve in the first month, we cover the cost. No excuses, just outcomes.
Ensure Smooth Performance with IT Network Support
Recurring outages prevented. Issues resolved before they hit your team.
Hidden risks eliminated. Security-first support locks down data and keeps you compliant.
No slowdowns. AI-augmented support keeps systems optimized, day and night.
Audit stress gone. Compliance with HIPAA, NIST, and CMMC made simple.
Operations stay live. Most issues resolved in under 15 minutes.
End Connectivity Woes With Top Network Support Services in Chicago, IL
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